Privacy Policy
Your privacy is important to us. TailorForge (“we,” “us,” or “our”) collects and processes data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union and the California Consumer Privacy Act (CCPA) for users in the United States.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Such as your name and email address when you sign up or contact us.
- User Content: Resume or job-related content you upload, input, or generate using the Service.
- Usage Data: Including browser type, IP address, device information, and interaction with the platform.
- Cookies and Analytics: We use cookies and third-party analytics tools to monitor site performance and improve user experience.
2. How We Use Your Data
We use the data we collect for the following purposes:
- To provide and operate the TailorForge service
- To improve the quality, relevance, and performance of our AI models
- To communicate with you about your account or Service-related updates
- To provide customer support and respond to inquiries
- To enforce our Terms of Service and protect our legal rights
- To comply with legal and regulatory obligations
- To send you marketing or promotional communications, only if you have opted in
3. Data Sharing
We do not sell your personal data. However, we may share your information with:
- Service Providers: Third parties that help us operate the platform, such as hosting providers, analytics tools, payment processors (e.g., Stripe), and customer communication services.
- Legal Authorities: If required by law, regulation, subpoena, or legal process, or to protect our legal rights.
4. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access the personal data we hold about you
- Correct, update, or delete your data
- Object to or restrict our processing of your data
- Withdraw consent where processing is based on consent
- Request a copy of your data in a portable format
- Opt out of the sale or sharing of personal information (for California residents)
- Lodge a complaint with a supervisory authority (for EU residents)
To exercise any of these rights, please contact us.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When your data is no longer needed, we securely delete or anonymize it.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data from loss, misuse, unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Children’s Privacy
TailorForge is not intended for use by individuals under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal data from children. If we discover that we have collected personal information from a child without verified parental consent, we will delete it promptly.
8. International Data Transfers
If you are accessing the Service from outside the United States, be aware that your data may be transferred to and processed in the U.S. or other countries where our service providers are located. By using the Service, you consent to such international transfers in accordance with this Privacy Policy and applicable data protection laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or our business practices. We will notify you of material changes by updating the "Last Updated" date above or by other appropriate means. Continued use of the Service after changes are posted constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us.