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Terms of Service

Terms of Service

Welcome to TailorForge (the “Service”), operated by the TailorForge Team (“TailorForge”, “we”, “us”, or “our”). By accessing or using our website or services, you agree to be bound by the following Terms and Conditions. If you do not agree to these Terms, please do not use the Service.

1. Use of the Service

TailorForge provides resume and cover letter tailoring services using artificial intelligence. The Service is intended to assist users in generating tailored job application materials based on the input you provide. You are solely responsible for the content you input and how you use the generated results.

You agree to use TailorForge in accordance with all applicable laws and not for any unlawful, harmful, or unauthorized purpose. Misuse of the Service may result in the suspension or termination of your account, as outlined in Section 12.

2. No Guarantees or Warranties

TailorForge is provided "as is" and "as available" without warranties of any kind. We do not guarantee the accuracy, reliability, suitability, or completeness of any content generated or made available through the Service.

We make no guarantees that using TailorForge will result in employment, interview offers, or improved job prospects. All outputs are generated based on probabilistic AI models and may contain errors or misleading suggestions.

You acknowledge and agree that any use of content generated by TailorForge is at your sole risk and discretion.

3. Availability of the Service

We do not guarantee that TailorForge will be available at all times or without interruption. The Service may be suspended, modified, or discontinued at any time without prior notice or liability.

We shall not be liable for any loss, damages, or inconvenience caused by the unavailability or downtime of the Service.

4. Limitation of Liability

To the fullest extent permitted by applicable law, TailorForge, its owners, affiliates, employees, contractors, or licensors shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages, including but not to a limited to:

  • Loss of data or content,
  • Employment consequences (e.g., lost opportunities),
  • Errors or inaccuracies in AI-generated output,
  • Any unauthorized access or use of our servers and/or personal data.

This limitation applies whether the alleged liability is based on contract, negligence, tort, strict liability, or any other basis.

5. Indemnification

You agree to indemnify, defend, and hold harmless TailorForge and its affiliates, officers, agents, and employees from and against any and all claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or in any way connected with your:

  • Access to or use of the Service,
  • Violation of these Terms,
  • Violation of any third-party rights (including intellectual property, privacy, or employment-related claims),
  • Use or misuse of the generated content.

6. Data and Privacy

Use of TailorForge is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using the Service, you consent to such processing in accordance with applicable laws, including the General Data Protection Regulation (GDPR) for users in the European Union and relevant U.S. state privacy laws (e.g., CCPA).

You are responsible for ensuring that any personal data you provide through the Service is accurate and submitted in compliance with applicable data protection laws.

7. International Users

TailorForge operates globally. If you access the Service from outside the United States, you are responsible for compliance with local laws and regulations. By using the Service, you consent to the transfer and processing of your data in the United States or any other country where we or our service providers operate.

8. Intellectual Property

All content on the TailorForge website (excluding your input data) is the intellectual property of TailorForge and may not be copied, reproduced, distributed, or used without our prior written permission.

You retain ownership of your own content input but grant TailorForge a non-exclusive, royalty-free license to use it for the purpose of providing the Service.

9. Changes to Terms

We may revise these Terms at any time without notice. It is your responsibility to review them periodically. Your continued use of the Service constitutes your acceptance of any changes.

10. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to its conflict of law provisions. Any disputes arising from or related to these Terms or your use of the Service shall be resolved exclusively in the state or federal courts located in Pennsylvania, unless otherwise required by applicable local law.

11. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court, the remaining provisions shall remain in full force and effect.

12. Termination

We reserve the right, at our sole discretion, to suspend or terminate your access to the Service, including any active subscription, without prior notice or liability, if we believe that you have violated these Terms, engaged in abusive or unauthorized use of the Service, or acted in a manner that could harm TailorForge or its users.

Upon termination, your right to use the Service will immediately cease. Any subscription fees paid prior to termination are non-refundable, unless otherwise required by applicable law.

We also reserve the right to investigate and take appropriate legal action against any misuse of the Service.

13. Subscription Terms and Billing

By subscribing to a paid plan, you agree to pay all applicable fees in accordance with the selected plan and billing terms in effect at the time of payment. Subscriptions automatically renew unless canceled prior to the renewal date.

You may cancel your subscription at any time through your account settings, and access will continue through the end of the current billing cycle. We do not offer prorated refunds for partial billing periods unless required by law.

14. User Conduct

You agree not to:

  • Use the Service for any unlawful, harmful, harassing, or fraudulent purposes;
  • Attempt to gain unauthorized access to the Service or its related systems;
  • Reverse engineer, decompile, or disassemble any part of the Service;
  • Share, sell, or license your account access or AI-generated content without authorization;
  • Use automated scripts or bots to access the Service.

15. Third-Party Services

TailorForge may integrate with third-party services such as Stripe for billing and Firebase for application hosting. Your use of such third-party services is subject to their terms and privacy policies. We are not responsible for any actions or failures of these third-party providers.

16. Feedback and Submissions

If you provide us with feedback, suggestions, or ideas about the Service ("Feedback"), you agree that we are free to use, modify, and incorporate such Feedback into our products or services without any obligation to you.

17. Contact Us

If you have any questions or concerns about these Terms, please contact us.

18. Entire Agreement

These Terms constitute the entire agreement between you and TailorForge concerning the Service and supersede any prior agreements or communications.